topic Re: Very weak signal in Tech Support

Very weak signal

Bethanne1 — Sat, 13 Jul 2024 11:11:15 GMT

The checker says I should have good indoor and outdoor coverage with O2 at my postcode. But it's very poor with hardly a signal.

Re: Very weak signal

Bambino — Sat, 13 Jul 2024 11:16:50 GMT

@Bethanne1 The checker is only a computer guesstimate and not to be relied upon. See the guides below:

How can I sort out my network issues? - o2uk

Why do I have poor coverage indoors? (o2.co.uk)

You can report issues here: My Network App - Find Out More About Your Network Coverage | Apps | O2

Use WiFi calling when you can: WiFi and 4G Calling: Everything You Need To Know | O2

Re: Very weak signal

Oxonian — Sat, 13 Jul 2024 16:38:24 GMT

If you have barely any signal @Bethanne1, and if the suggestions that @Bambino has highlighted do not resolve the issue, you might want to think about trying another network when your contract ends. In order to avoid further issues, you should think about procuring PAYE SIMs from other networks and establishing what works best in the areas that you frequent. 👍

Re: Very weak signal

japitts — Sat, 13 Jul 2024 18:31:30 GMT

Is this a recent problem, that you've had coverage in this location previously?

Or that you're new to this area/O2?