topic Changing from old provider, cannot receive security text to allow me to access the app/my o2 in Tech Support

Changing from old provider, cannot receive security text to allow me to access the app/my o2

cobblets — Wed, 10 Jul 2024 01:42:11 GMT

I am switching from old provider and was hoping to use esim. I cannot access my o2 account as old provider has been cancelled before new sim installed, so cannot receive 6 digit security code texts

Re: Changing from old provider, cannot receive security text to allow me to access the app/my o2

MI5 — Wed, 10 Jul 2024 07:07:45 GMT

@cobblets

The easiest way forward is to go in store with photo ID.

If that's not possible, you'll need to contact O2.

All ways here

if needed to call.