topic Re: Broken phone in Tech Support

Broken phone

Flick12 — Mon, 08 Jul 2024 13:27:57 GMT

I dropped my phone screen is smashed & phone isnt working. How do i send it off for repair??

Re: Broken phone

MI5 — Mon, 08 Jul 2024 13:32:12 GMT

@Flick12

O2 https://www.o2.co.uk/help/device-and-sim-support/device-repairs

Also try your phones manufacturer or local repair shops.

Do you have any insurance?

Home contents may cover it and also some bank accounts come with insurance cover.

Re: Broken phone

Flick12 — Mon, 08 Jul 2024 18:16:18 GMT

I dont have insurance, the link just sends me back to page ive just been on, its of no help, who do i send my phone off to for repair, who do i speak too?? Its completely smashed....

Re: Broken phone

MI5 — Mon, 08 Jul 2024 18:19:52 GMT

@Flick12

You need to speak to customer services as advised in the link above.