https://community.o2.co.uk/t5/Tech-Support/Trying-to-change-my-number-to-new-phone/m-p/1731839#M50413 <P>Welcome</P> Fri, 05 Jul 2024 18:44:05 GMT MI5 2024-07-05T18:44:05Z https://community.o2.co.uk/t5/Tech-Support/Trying-to-change-my-number-to-new-phone/m-p/1731824#M50409 <P>Hi there I have upgraded my phone and whilst doing the transfer it said it could t transfer my number to my new phone please can you advise&nbsp;</P> Fri, 05 Jul 2024 18:15:21 GMT https://community.o2.co.uk/t5/Tech-Support/Trying-to-change-my-number-to-new-phone/m-p/1731824#M50409 Tanya1986 2024-07-05T18:15:21Z https://community.o2.co.uk/t5/Tech-Support/Trying-to-change-my-number-to-new-phone/m-p/1731826#M50410 <P>Does your existing SIM, if provided by O2, fit in the new handset, <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5606367">@Tanya1986</a>?</P> Fri, 05 Jul 2024 18:18:28 GMT https://community.o2.co.uk/t5/Tech-Support/Trying-to-change-my-number-to-new-phone/m-p/1731826#M50410 pgn 2024-07-05T18:18:28Z https://community.o2.co.uk/t5/Tech-Support/Trying-to-change-my-number-to-new-phone/m-p/1731834#M50411 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5606367">@Tanya1986</a>&nbsp;</P><P>As suggested above, for an upgrade, you can use your current sim.</P><P>If it doesn't fit, you may be able to convert it, or if it's not 5g capable, do a sim swap <LI-PRODUCT title="Guide: Sim Swap: a mini guide 2017 update" id="Guide012"></LI-PRODUCT>&nbsp;</P><P>If you are starting a new contract with O2, from another O2 contract, you need a number migration, but if you were not previously with O2, you need to port in.</P><P>Both processes here <LI-PRODUCT title="Guide: Migration &amp;amp; porting into O2" id="Guide061"></LI-PRODUCT>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3-in-1-SIM.jpg" style="width: 700px;"><img src="https://community.o2.co.uk/t5/image/serverpage/image-id/57389i5E492B776D4DF402/image-size/large?v=v2&amp;px=999" role="button" title="3-in-1-SIM.jpg" alt="3-in-1-SIM.jpg" /></span></P> Fri, 05 Jul 2024 18:36:41 GMT https://community.o2.co.uk/t5/Tech-Support/Trying-to-change-my-number-to-new-phone/m-p/1731834#M50411 MI5 2024-07-05T18:36:41Z https://community.o2.co.uk/t5/Tech-Support/Trying-to-change-my-number-to-new-phone/m-p/1731837#M50412 <P>Thanks.</P> Fri, 05 Jul 2024 18:41:05 GMT https://community.o2.co.uk/t5/Tech-Support/Trying-to-change-my-number-to-new-phone/m-p/1731837#M50412 pgn 2024-07-05T18:41:05Z https://community.o2.co.uk/t5/Tech-Support/Trying-to-change-my-number-to-new-phone/m-p/1731839#M50413 <P>Welcome</P> Fri, 05 Jul 2024 18:44:05 GMT https://community.o2.co.uk/t5/Tech-Support/Trying-to-change-my-number-to-new-phone/m-p/1731839#M50413 MI5 2024-07-05T18:44:05Z