My memorable name

johnforbesforsy — Thu, 04 Jul 2024 11:00:12 GMT

Hi! I had fraudsters trying to scam on my phone last night. They pretended to be from O2. Because of that I want to change my memorable name answer. How do I change it? Thank you.

Re: My memorable name

MI5 — Thu, 04 Jul 2024 11:06:03 GMT

@johnforbesforsy

Edit your personal details in your MyO2.

Did they get any details out of you at all?

If so, If you think you’ve been the victim of fraud – whether it’s because you’ve given details to someone over the phone, or clicked on a link in a suspicious text or email there are things you can do:
Contact your bank if you think you may have given out financial information. They can help protect your account and stop transactions.
Change your account and online account passwords. Not just your O2 account. All of them.
Forward fraudulent texts to O2 for free on 7726.
Contact Action Fraud on 0300 123 2040.
Call your Virgin Media or O2 customer services number if you think somebody’s taken out a contract using your details.
Virgin Media customers can phone 150 from their landline or 0345 454 1111 from any other phone.
O2 customers can call 202 from their O2 phone or 0344 809 0202 from any other phone.
You can block the number that called you, or any number you think may be suspicious.
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
There are also these links to look at:
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/

Re: My memorable name

johnforbesforsy — Thu, 04 Jul 2024 11:17:05 GMT

Thanks for your advice. I appreciate it!

Re: My memorable name

MI5 — Thu, 04 Jul 2024 11:23:04 GMT

You're welcome @johnforbesforsy

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My memorable name

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