topic Hi bill payment issues in Tech Support

Hi bill payment issues

Lavkumar — Wed, 03 Jul 2024 08:58:34 GMT

I already did my bill payment but still i get restrictions on my data and everything thing

my sim card number is [removed] and the payment reference is [removed]

[mod edit: as this is publicly viewable we've removed some personal info. Thanks 😊]

Re: Hi bill payment issues

Enlli — Wed, 03 Jul 2024 08:29:53 GMT

First thing. Supplying you phone number and account on an open forum leaves yourself open to spam or worse. Use the down arrow at the top right of your post to edit out.

It takes 48 hours for payments to clear. If longer than that you need to speak to Payment Management

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around

8.00am

* FLAGGED

Re: Hi bill payment issues

Oxonian — Wed, 03 Jul 2024 19:52:13 GMT

You can avoid further issues of this nature @Lavkumar by setting up a direct debit :-