https://community.o2.co.uk/t5/Tech-Support/download-e-sim-without-App/m-p/1731103#M50292 <P>I'm unable to access the O2 app as my number transfer has already occured prior to my e-sim download and therefore I cant access the O2 code that they send. without the code I cant access the app and therefore can't download the e-sim and activate my number. I'm in this endless loop- does anyone have any advice on how to download the e-sim without the app? Or access the app without having a code sent to my phone or using the security question instead&nbsp;</P><P>&nbsp;</P><P>Thanks&nbsp;</P> Tue, 02 Jul 2024 20:58:44 GMT HELP12233333 2024-07-02T20:58:44Z https://community.o2.co.uk/t5/Tech-Support/download-e-sim-without-App/m-p/1731103#M50292 <P>I'm unable to access the O2 app as my number transfer has already occured prior to my e-sim download and therefore I cant access the O2 code that they send. without the code I cant access the app and therefore can't download the e-sim and activate my number. I'm in this endless loop- does anyone have any advice on how to download the e-sim without the app? Or access the app without having a code sent to my phone or using the security question instead&nbsp;</P><P>&nbsp;</P><P>Thanks&nbsp;</P> Tue, 02 Jul 2024 20:58:44 GMT https://community.o2.co.uk/t5/Tech-Support/download-e-sim-without-App/m-p/1731103#M50292 HELP12233333 2024-07-02T20:58:44Z https://community.o2.co.uk/t5/Tech-Support/download-e-sim-without-App/m-p/1731104#M50293 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5603302">@HELP12233333</a>&nbsp;</P><P>The best way is to go in store with photo ID and they will sort it or contact O2 to get one sent in the post.&nbsp;</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Tue, 02 Jul 2024 21:00:51 GMT https://community.o2.co.uk/t5/Tech-Support/download-e-sim-without-App/m-p/1731104#M50293 MI5 2024-07-02T21:00:51Z