topic Re: Living abroad, lost my sim in Tech Support

Living abroad, lost my sim

Dan90 — Sat, 29 Jun 2024 12:44:03 GMT

Hi, I live in Thailand and have lost my UK SIM. I just want to cancel the monthly payment (I'm out of contract) and change to pay as you go. This way I can keep my number for whatsapp which is all that matters (I use a thai SIM for data).

How can I do this?

Re: Living abroad, lost my sim

TallTrees — Sat, 29 Jun 2024 12:53:43 GMT

Hi there @Dan90

Do you want to keep your number?

THIS IS HELPFUL A GUIDE PAY MONTHLY TO PAYGO

Re: Living abroad, lost my sim

madasaf1sh — Sat, 29 Jun 2024 12:48:28 GMT

@Dan90

You will need to follow this guide and you can use skype to call o2 ON +44 800 902 0217

o2 will not post a sim card to Thailand, so you will have to have it posted to a UK address and make arrangements to get it posted to Thailand.. and make sure you understand the rules around topups and minumum usage.

Re: Living abroad, lost my sim

MI5 — Sat, 29 Jun 2024 20:17:22 GMT

@Dan90

You need to report the loss to O2 to prevent charges to your account

Re: Living abroad, lost my sim

Bambino — Sat, 29 Jun 2024 22:52:15 GMT

@Dan90 If you're using WhatsApp for your calls it doesn't matter whether you have a UK or a Thai air time sim. If you're calling over a WiFi connection it's free. You'd just have to send a message via WhatsApp to your contacts that you've changed your number and they can change it on their phones.