https://community.o2.co.uk/t5/Tech-Support/Issues-with-keeping-my-number/m-p/1729353#M50017 <P>Hello,</P><P>&nbsp;</P><P>I recently switched my mobile phone service to O2 and I would like to keep my current phone number. When I tried to use the My O2 app to request and share my PAC code, I encountered an error message that said "There was a problem making that change." I would really appreciate your assistance with this issue. I have also recently received the SIM card, in case that information is necessary for the process. Thank you for your help.</P><P>Zelal Ozkan Koca&nbsp;</P> Thu, 27 Jun 2024 12:53:24 GMT Zelal 2024-06-27T12:53:24Z https://community.o2.co.uk/t5/Tech-Support/Issues-with-keeping-my-number/m-p/1729353#M50017 <P>Hello,</P><P>&nbsp;</P><P>I recently switched my mobile phone service to O2 and I would like to keep my current phone number. When I tried to use the My O2 app to request and share my PAC code, I encountered an error message that said "There was a problem making that change." I would really appreciate your assistance with this issue. I have also recently received the SIM card, in case that information is necessary for the process. Thank you for your help.</P><P>Zelal Ozkan Koca&nbsp;</P> Thu, 27 Jun 2024 12:53:24 GMT https://community.o2.co.uk/t5/Tech-Support/Issues-with-keeping-my-number/m-p/1729353#M50017 Zelal 2024-06-27T12:53:24Z https://community.o2.co.uk/t5/Tech-Support/Issues-with-keeping-my-number/m-p/1729357#M50018 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5592998">@Zelal</a>&nbsp;</P><P>You need to ask O2 to help.</P><P><LI-PRODUCT title="Guide: Migration &amp;amp; porting into O2" id="Guide061"></LI-PRODUCT>&nbsp;</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Thu, 27 Jun 2024 12:55:57 GMT https://community.o2.co.uk/t5/Tech-Support/Issues-with-keeping-my-number/m-p/1729357#M50018 MI5 2024-06-27T12:55:57Z