topic Re: no signal in Tech Support

no signal

fastman — Thu, 27 Jun 2024 11:56:38 GMT

I have had no signal for the past two weeks when running the test it says the mast near me is not working and the enginers will look at it but nothing is being done

Re: no signal

TallTrees — Thu, 27 Jun 2024 12:23:08 GMT

Dear @fastman

Sorry to hear your difficulties with connectivity.

Sometimes engineers can be waiting for parts, especially if from Europe not so easy since Brexit.

You can also check network issues here if you wish

Re: no signal

MI5 — Thu, 27 Jun 2024 12:45:29 GMT

@fastman

Report and track issues here https://www.o2.co.uk/apps/my-network

Re: no signal

japitts — Thu, 27 Jun 2024 13:51:04 GMT

@fastman wrote:
I have had no signal for the past two weeks .... nothing is being done

How do you know nothing is being done?

Not all faults require physical site attendance, and even those that do - may require revisits with specialist parts or teams.