topic Re: SIM not working in Tech Support

SIM not working

Morgan2000mb — Mon, 24 Jun 2024 09:31:55 GMT

Hi, I got a sim last week but my phone isnt letting me use my old ported number which got ported today... can I delete the ESIM off my phone and re-install it?

Re: SIM not working

MI5 — Mon, 24 Jun 2024 09:34:42 GMT

@Morgan2000mb

If the port only started today you need to allow 24 hours for everything to catch up.

Keep rebooting your phone and if using an iPhone, check Settings >Phone >Mu Number is correct.

Re: SIM not working

Morgan2000mb — Mon, 24 Jun 2024 09:40:34 GMT

That worked, thanks very much!

Re: SIM not working

MI5 — Mon, 24 Jun 2024 10:20:28 GMT

Welcome