https://community.o2.co.uk/t5/Tech-Support/phone-broken/m-p/1726049#M49519 <P>How old and what make?</P><P>If you don’t have insurance then it may be best to deal with the manufacturer in the first instance</P><P>If not <A href="https://www.o2.co.uk/help/device-and-sim-support/device-repairs" target="_blank">https://www.o2.co.uk/help/device-and-sim-support/device-repairs</A></P> Fri, 21 Jun 2024 11:17:57 GMT Enlli 2024-06-21T11:17:57Z https://community.o2.co.uk/t5/Tech-Support/phone-broken/m-p/1726047#M49518 <P>My phone has developed lines across it and the touch isnt working&nbsp;</P> Fri, 21 Jun 2024 11:14:15 GMT https://community.o2.co.uk/t5/Tech-Support/phone-broken/m-p/1726047#M49518 wendybrady 2024-06-21T11:14:15Z https://community.o2.co.uk/t5/Tech-Support/phone-broken/m-p/1726049#M49519 <P>How old and what make?</P><P>If you don’t have insurance then it may be best to deal with the manufacturer in the first instance</P><P>If not <A href="https://www.o2.co.uk/help/device-and-sim-support/device-repairs" target="_blank">https://www.o2.co.uk/help/device-and-sim-support/device-repairs</A></P> Fri, 21 Jun 2024 11:17:57 GMT https://community.o2.co.uk/t5/Tech-Support/phone-broken/m-p/1726049#M49519 Enlli 2024-06-21T11:17:57Z https://community.o2.co.uk/t5/Tech-Support/phone-broken/m-p/1726080#M49526 <P>Its only 9 months old. its a galaxy z flip 5</P> Fri, 21 Jun 2024 12:10:20 GMT https://community.o2.co.uk/t5/Tech-Support/phone-broken/m-p/1726080#M49526 wendybrady 2024-06-21T12:10:20Z https://community.o2.co.uk/t5/Tech-Support/phone-broken/m-p/1726081#M49527 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5586696">@wendybrady</a>&nbsp;</P><P>I would contact Samsung first.</P><P><A href="https://www.samsung.com/uk/support/repair/" target="_blank" rel="noopener">https://www.samsung.com/uk/support/repair/</A>&nbsp;</P> Fri, 21 Jun 2024 12:12:40 GMT https://community.o2.co.uk/t5/Tech-Support/phone-broken/m-p/1726081#M49527 Cleoriff 2024-06-21T12:12:40Z