topic Re: Rural coverage getting worse in Tech Support

Rural coverage getting worse

RemoteYorkshire — Wed, 19 Jun 2024 20:39:47 GMT

Hi - we live remotely surrounded by hills, used to get a signal in a tiny portion of our house, now that has even stopped. Several questions: How can we actively improve the signal in our area? and what changed to reduce signal? Can you place equipment at our farm to increase reception? Thanks

Re: Rural coverage getting worse

MI5 — Wed, 19 Jun 2024 20:43:29 GMT

@RemoteYorkshire

We're all customers here so cannot answer any of that, sorry.

Re: Rural coverage getting worse

japitts — Thu, 20 Jun 2024 10:59:42 GMT

The ultimate means to improve coverage in a given area is to be closer to the nearest serving site, which normally means a new site install. The process for installing a new site is a long-term one, involving a full design, planning & legal process.

There are numerous possibilities as to why your coverage has slightly altered, and I very much doubt O2-CS will have any specifics.

Re: Rural coverage getting worse

Oxonian — Fri, 21 Jun 2024 18:52:30 GMT

@RemoteYorkshire

These might help :-

My Network App - Find Out More About Your Network Coverage | Apps | O2

https://www.o2.co.uk/apps/my-network

Have you tried PAYG SIM cards from other networks to establish if the issue at your home is O2 only, or if you have a deficient signal from all networks ?