topic How to activate eSIM in Tech Support

How to activate eSIM

FrustratedAK74 — Sun, 09 Jun 2024 09:10:09 GMT

Help! I received a new Sony Xperia for my son on Friday and chose an eSIM. He has an existing Xperia so thought this would be an easy transition, but it keeps asking for a QR code that we did not receive.
Also note the phone didn’t come in an actual box and also didn’t have a charging cable or plug with it! So far this upgrade has been a nightmare!

Re: How to activate eSIM

MI5 — Sun, 09 Jun 2024 09:16:37 GMT

@FrustratedAK74

You install esim from your MyO2.

For missing items, contact sales.

– message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255