topic Esim in Tech Support

Esim

StripySock — Fri, 07 Jun 2024 22:33:16 GMT

I left a message here yesterday but cannot find it.

My Esim is still not working, I have no idea what to do with my phone, as I cannot make a call as my phone has no sim, yet the long number I have entered in the phone says it is either wrong or has been used.

This is the worst phone set up I hae ever had to do, I am beyond frustrated.

Guessing I am going to have to make a special trip out tomorrow to get someone to look at this?

Spend hundreds of pound on an item and get zero support, not happy at all.

Re: Esim

MI5 — Fri, 07 Jun 2024 22:40:46 GMT

@StripySock

Your thread is here https://community.o2.co.uk/t5/Pay-Monthly/No-network-access/td-p/1676361

Re: Esim

StripySock — Sat, 08 Jun 2024 07:19:50 GMT

That thread was from last.

My question above is a completely different one, I am on my way to the O2 shop now as this is not going to be resolved any other way.

Re: Esim

pgn — Sat, 08 Jun 2024 07:44:32 GMT

Don't forget to take photo id with you, @StripySock. Good luck!

Re: Esim

Oxonian — Sat, 08 Jun 2024 13:07:28 GMT

Are you back from the O2 shop yet @StripySock and, if so, how did you get on ? ❓