Intermittant Signal & Data after returning from abroad

longsa — Thu, 06 Jun 2024 07:56:56 GMT

Hi,

I returned from France 4 days ago and since then my signal and mobile data have only been working intermittantly. Sometimes my signal is fine and I can make and receive calls, other times I can be on a call and then the other person suddenly can't hear me, or sometimes it won't even connect the call at all.

Mobile data is the same. I can have 4G in a location and then 5 minutes later the phone is still showing 4G but I have no data signal and whatsapp etc won't connect. 10 minutes later it will work again.

I have reset network settings which hasn't helped.

For info, my APN is set as idata.o2.co.uk

Does anyone have any advice?

Thanks

Re: Intermittant Signal & Data after returning from abroad

MI5 — Thu, 06 Jun 2024 07:59:50 GMT

@longsa

Start by removing and reinserting your sim if you can.

Next check for any local network issues and see guides:

O2 | Service Status

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Intermittant Signal & Data after returning from abroad

Re: Intermittant Signal & Data after returning from abroad