topic Re: Get prompt for correct O2 cellphone number when logged into account in Tech Support

Get prompt for correct O2 cellphone number when logged into account

robertxx — Wed, 29 May 2024 20:27:07 GMT

I had the same trouble about a week ago.

The prompt for my cellphone bears no relationship to my actual O2 number

Re: Get prompt for correct O2 cellphone number when logged into account

MI5 — Wed, 29 May 2024 20:29:20 GMT

@robertxx

You'll need to contact O2 to update your number.

Re: Get prompt for correct O2 cellphone number when logged into account

robertxx — Wed, 29 May 2024 20:41:18 GMT

Thank you MI5, I tried that before.

Re: Get prompt for correct O2 cellphone number when logged into account

MI5 — Wed, 29 May 2024 20:48:45 GMT

Did you try social media @robertxx ?

Nothing anyone here can do, sorry.

Re: Get prompt for correct O2 cellphone number when logged into account

pgn — Wed, 29 May 2024 20:49:56 GMT

Reach out to the O2 Social Media Team using any of the 3 ways in the link just below, @robertxx - they may take a few nudges over a couple of days until you get an agent who can work with you to correct your account details.

Good luck!

Re: Get prompt for correct O2 cellphone number when logged into account

MI5 — Wed, 29 May 2024 20:51:06 GMT

snap

Re: Get prompt for correct O2 cellphone number when logged into account

pgn — Wed, 29 May 2024 20:53:02 GMT

next, the crackle 😎

Re: Get prompt for correct O2 cellphone number when logged into account

MI5 — Wed, 29 May 2024 20:58:44 GMT

Only if Kelloggs,, the Aldi ones are crap!

Re: Get prompt for correct O2 cellphone number when logged into account

pgn — Wed, 29 May 2024 21:00:08 GMT

Agreed. Lidl ones not bad either.