topic Samsung S23 FE WIFI6 connection issues in Tech Support

Samsung S23 FE WIFI6 connection issues

Craig255 — Mon, 27 May 2024 14:20:40 GMT

I have recently purchased a Samsung S23 FE from O2. Everything is fine apart from the Internet. Everything the phone connects to wifi6, the Internet crashes. It then restarts the Internet and flicks between wifi6 and 5g. The phone works fine when connected to normal WiFi and no other devices have an issue. I contacted O2 who were no help apart from to send me here. Virgin Media have check the hub5 and network and all came back fine. Has anyone else had this issue or know how to fix it?

Re: Samsung S23 FE WIFI6 connection issues

Oxonian — Mon, 27 May 2024 14:31:29 GMT

@Craig255

If you Google for "Samsung S23 FE WIFI6 connection issues" you will get numerous suggestions ; have you tried any of those ?

It does seem to be a FAQ on the Samsung Community.

Re: Samsung S23 FE WIFI6 connection issues

Craig255 — Mon, 27 May 2024 14:35:55 GMT

Yes, I have tried a soft restart, updated the phone, reset the router and reset the network settings on the phone and reconnected. The issue is still there?

Re: Samsung S23 FE WIFI6 connection issues

Bambino — Mon, 27 May 2024 15:06:34 GMT

@Craig255 Contact Samsung support: Product Help & Support | Samsung UK