https://community.o2.co.uk/t5/Tech-Support/esim-not-working/m-p/1719024#M48234 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5558130">@Janina</a>&nbsp;</P><P>Have you tried rebooting your phone?</P><P>Check the guides here too:</P><P><LI-PRODUCT title="Guide: How can I sort out my network issues?" id="Guide018"></LI-PRODUCT>&nbsp;</P><P><LI-PRODUCT title="Guide: Is the network down for me or everyone?" id="Guide016"></LI-PRODUCT>&nbsp;</P> Tue, 21 May 2024 09:33:45 GMT MI5 2024-05-21T09:33:45Z https://community.o2.co.uk/t5/Tech-Support/esim-not-working/m-p/1719007#M48229 <P>I want to talk to a human being. My esim shows as active, but I can't receive or make calls. I urgently need to use my phone</P> Tue, 21 May 2024 08:49:47 GMT https://community.o2.co.uk/t5/Tech-Support/esim-not-working/m-p/1719007#M48229 Janina 2024-05-21T08:49:47Z https://community.o2.co.uk/t5/Tech-Support/esim-not-working/m-p/1719008#M48230 <P>All of the ways to contact o2 are in the guide below&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5558130">@Janina</a>&nbsp;, including phone numbers you can call using Skype and links to o2 on social media.</P> <P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Tue, 21 May 2024 08:56:08 GMT https://community.o2.co.uk/t5/Tech-Support/esim-not-working/m-p/1719008#M48230 gmarkj 2024-05-21T08:56:08Z https://community.o2.co.uk/t5/Tech-Support/esim-not-working/m-p/1719024#M48234 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5558130">@Janina</a>&nbsp;</P><P>Have you tried rebooting your phone?</P><P>Check the guides here too:</P><P><LI-PRODUCT title="Guide: How can I sort out my network issues?" id="Guide018"></LI-PRODUCT>&nbsp;</P><P><LI-PRODUCT title="Guide: Is the network down for me or everyone?" id="Guide016"></LI-PRODUCT>&nbsp;</P> Tue, 21 May 2024 09:33:45 GMT https://community.o2.co.uk/t5/Tech-Support/esim-not-working/m-p/1719024#M48234 MI5 2024-05-21T09:33:45Z