Phone number is wrong in my account

scottdenton — Mon, 06 May 2024 22:14:09 GMT

I have set up a new account, but our my number incorrectly on my account. So, when I am trying to sign in. It is sending the verification code to the wrong number.

Re: Phone number is wrong in my account

Bambino — Tue, 07 May 2024 02:11:30 GMT

@scottdenton This is not O2. This is a customer community. You need to speak to customer service.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 (Payment Management) or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

topic Re: Phone number is wrong in my account in Tech Support

Phone number is wrong in my account

Re: Phone number is wrong in my account