topic Re: O2 Open 61202 not working in Tech Support

O2 Open 61202 not working

Lb25 — Fri, 03 May 2024 21:46:16 GMT

When I text 61202 to find out my employer code I don’t get anything back, does anyone know how I can find this out?

Re: O2 Open 61202 not working

MI5 — Fri, 03 May 2024 22:01:11 GMT

@Lb25

Ask your HR department or try O2.

Re: O2 Open 61202 not working

pgn — Fri, 03 May 2024 22:31:05 GMT

O2 Forum Manager has passed in the info about the broken 61202 recently - follow the advice given above, @Lb25

https://community.o2.co.uk/t5/Other-Products-and-Services/NHS-discount/m-p/1713839/highlight/true#M53551

Re: O2 Open 61202 not working

Cleoriff — Sat, 04 May 2024 07:33:40 GMT

@Dave-O2can you help here?

Re: O2 Open 61202 not working

Dave-O2 — Tue, 07 May 2024 10:37:50 GMT

Hey @Cleoriff, @Lb25

This is still being investigated, once I have an update to share on this, I'll be in touch 👍

Re: O2 Open 61202 not working

Dave-O2 — Wed, 08 May 2024 11:22:08 GMT

Afternoon @Lb25

Can you please try requesting this again?

This should now be fixed 😊

Re: O2 Open 61202 not working

pgn — Wed, 08 May 2024 11:27:38 GMT

Great job, @Dave-O2 - at least the SMS to 61202 part is now all good 👍🏼

And

Re: O2 Open 61202 not working

Cleoriff — Wed, 08 May 2024 13:46:38 GMT

Well done @Dave-O2

Another one ticked off your long list xx

Re: O2 Open 61202 not working

rhianne1 — Thu, 09 May 2024 14:27:58 GMT

Omg your a gem I tried it and I think it worked too! The website does NOT state you need *0# infront of the OPEN then space NHS so cuddos tp you for figuring this out.

Re: O2 Open 61202 not working

pgn — Thu, 09 May 2024 14:35:50 GMT

@rhianne1 wrote:
Omg your a gem I tried it and I think it worked too! The website does NOT state you need *0# infront of the OPEN then space NHS so cuddos tp you for figuring this out.

All the *0# does is force the network to send you an acknowledgement message when your SMS has been successfully passed into O2's SMS network - messages to 61202 can be specified just as "OPEN NHS" etc, without the *0# pre-pended, @rhianne1

You're welcome 👍