topic Re: NHS discount in Tech Support

NHS discount

JWFU — Thu, 25 Apr 2024 11:26:04 GMT

I am trying to apply my NHS discount on a phone and plan I just bought but the site just keeps saying we are experiencing technical difficulties please try later. I'm aware i only have a limited time to apply this discount. Can anyone help?

Re: NHS discount

Cleoriff — Thu, 25 Apr 2024 11:32:36 GMT

@JWFU

You have 30 days to apply the discount. The code for the NHS is NHS01

If you need help then contact O2

Re: NHS discount

MI5 — Thu, 25 Apr 2024 12:40:42 GMT

@Dave-O2

Another one for the list

Re: NHS discount

Dave-O2 — Thu, 25 Apr 2024 13:06:41 GMT

Thanks @MI5

@JWFU So I can investigate the cause, can you please PM me a screenshot of the error that you're seeing and the link to the website?

Re: NHS discount

amy40 — Tue, 07 May 2024 12:12:31 GMT

I am seeing the same error

Is there another way to apply the discount before the window lapsing to apply the NHS discount?

Re: NHS discount

Oxonian — Tue, 07 May 2024 19:24:21 GMT

@amy40

You need to tag @Dave-O2 thus and keep an eye on this thread for an update. 👍

Re: NHS discount

Dave-O2 — Wed, 08 May 2024 11:21:16 GMT

Thanks for the tag @Oxonian

@JWFU, @amy40 Can you please try requesting this again? This should now be fixed 👍

Re: NHS discount

Cleoriff — Wed, 08 May 2024 13:49:13 GMT

It does work as shown by @pgn HERE

Well done @Dave-O2