topic Re: Apple Watch activation error reference 108 in Tech Support

Apple Watch activation error reference 108

Nazrul74Islam — Sun, 21 Apr 2024 17:39:35 GMT

The error code 108 for Apple Watch SE activation persists despite reaching out to both Apple support and my network service provider,

O2 assure me they're looking into it, but so far, no resolution. Has anyone else managed to solve this issue?

Re: Apple Watch activation error reference 108

Oxonian — Sun, 21 Apr 2024 18:16:58 GMT

Your starting point @Nazrul74Islam is to work through :-

Re: Apple Watch activation error reference 108

Nazrul74Islam — Sun, 21 Apr 2024 19:10:22 GMT

Have tried everything before and after reaching Apple and 02

thank you

Re: Apple Watch activation error reference 108

pgn — Sun, 21 Apr 2024 19:45:17 GMT

Each section of the guide has what action to take, @Nazrul74Islam - as you have hit the infamous 108 error code...

--> For ANY other reference code not included above, an investigation will need to be raised to resolve these errors, so this can be done, please contact our Social Media team here (X/Twitter, Facebook or Instagram)

And you can nudge them every so often too, @Nazrul74Islam - good luck!

Re: Apple Watch activation error reference 108

Nazrul74Islam — Sun, 21 Apr 2024 20:23:38 GMT

I had same conversation on 8th of April in my first ever post

thank you

Re: Apple Watch activation error reference 108

pgn — Sun, 21 Apr 2024 20:30:30 GMT

I will tag the forum manager in that case, @Dave-O2 - he will probably reach out to you for more info via PM here on the forum sometime tomorrow @Nazrul74Islam

Good luck!

Re: Apple Watch activation error reference 108

Nazrul74Islam — Sun, 21 Apr 2024 21:55:21 GMT

Thank you

Re: Apple Watch activation error reference 108

Dave-O2 — Mon, 22 Apr 2024 10:04:05 GMT

Thanks @pgn

@Nazrul74Islam Can you please drop me a PM with the number associated with your Watch and I'll take a look at the latest.

Re: Apple Watch activation error reference 108

Dark_lawd — Mon, 22 Apr 2024 23:08:49 GMT

@Dave-O2 I have spent hours speaking to o2 call centres being passed from pillar to post, also used the Facebook chat and been in store and each time being told it will be escalated!

As much as I wanna keep my watch I really don’t wanna keep it beyond the 14 day cooling off period if I’m gonna be paying for a service I’m not receiving!

Re: Apple Watch activation error reference 108

Dave-O2 — Tue, 23 Apr 2024 15:56:56 GMT

Afternoon @Dark_lawd

Do you know if a case/investigation has been raised for this?

Feel free to PM me more details.

Re: Apple Watch activation error reference 108

Dark_lawd — Sat, 01 Jun 2024 09:44:17 GMT

Finally working!!!

Had a call from a random number (which I don’t usually answer) and it happened to be o2!!

I was asked the usually questions then told to unpair and repair still the same error 108

tried the next day and it worked!!!

im finally connected

Re: Apple Watch activation error reference 108

pgn — Sat, 01 Jun 2024 09:50:59 GMT

Great news, @Dark_lawd 👍🏼

Re: Apple Watch activation error reference 108

Tigermothsjt — Wed, 20 Nov 2024 17:49:34 GMT

Hi Dave, I was wondering if you could also help me. Same old 108 error and resolution in sight. I’ve been chasing for over two months now and getting nowhere. Incident is raised but got closed as team tried to reach me using the eSIM number on the watch and not my mobile. I am now stuck in the same loop of no action little contact till I chase and still it’s being worked on. Last month I managed to get the watch service credit back but this month being told no. Can you help?

Re: Apple Watch activation error reference 108

MI5 — Wed, 20 Nov 2024 17:56:35 GMT

@Tigermothsjt

You need to contact O2 on social media.

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)