topic Phone not showing 5g in Tech Support

Phone not showing 5g

Stafkoi — Sun, 21 Apr 2024 14:30:56 GMT

My phone is showing LTE at the top of my phone, it should be showing 5G, my mobile data is on, also the wife's phone is showing 4G. My phone has been like this for awhile is there anything in settings l have overlooked?

Thanks

Re: Phone not showing 5g

MI5 — Sun, 21 Apr 2024 14:34:01 GMT

@Stafkoi

You need a 5g phone, with 5g turned on in settings.

A 5g sim. and be in a 5g area http://status.o2.co.uk/

Also only available on contract.

Re: Phone not showing 5g

Stafkoi — Sun, 21 Apr 2024 14:44:08 GMT

I have all the above, my phone is a

Galaxy S20 5G

Cheers

Re: Phone not showing 5g

Stafkoi — Sun, 21 Apr 2024 14:46:58 GMT

Turned on in settings, where do l find that

Re: Phone not showing 5g

MI5 — Sun, 21 Apr 2024 14:48:25 GMT

@Stafkoi

Sim and network settings.

There is also a 5g bolt on required if everything else is good.