https://community.o2.co.uk/t5/Tech-Support/My-mobile-will-not-accept-incoming-calls-or-texts-unless-I-dial/m-p/1712015#M47325 <P>Do you still have a Virgin SIM?</P><P>If so call into an O2 shop with Photo ID and they will swap it there and then</P><P>If you order online O2 will disable your present SIM and you will be without until the new SIM arrives</P><P>&nbsp;</P> Sun, 21 Apr 2024 07:23:02 GMT Enlli 2024-04-21T07:23:02Z https://community.o2.co.uk/t5/Tech-Support/My-mobile-will-not-accept-incoming-calls-or-texts-unless-I-dial/m-p/1711992#M47320 <P>My mobile will not accept incoming calls or texts unless I dial out on my mobile first. This has been happening since O2 switch over from Virgin.</P> Sun, 21 Apr 2024 01:20:39 GMT https://community.o2.co.uk/t5/Tech-Support/My-mobile-will-not-accept-incoming-calls-or-texts-unless-I-dial/m-p/1711992#M47320 allanmw 2024-04-21T01:20:39Z https://community.o2.co.uk/t5/Tech-Support/My-mobile-will-not-accept-incoming-calls-or-texts-unless-I-dial/m-p/1712015#M47325 <P>Do you still have a Virgin SIM?</P><P>If so call into an O2 shop with Photo ID and they will swap it there and then</P><P>If you order online O2 will disable your present SIM and you will be without until the new SIM arrives</P><P>&nbsp;</P> Sun, 21 Apr 2024 07:23:02 GMT https://community.o2.co.uk/t5/Tech-Support/My-mobile-will-not-accept-incoming-calls-or-texts-unless-I-dial/m-p/1712015#M47325 Enlli 2024-04-21T07:23:02Z