topic Re: Is this a Scam in Tech Support

Is this a Scam

THX74 — Thu, 18 Apr 2024 11:28:51 GMT

Just received this text message, its from UK no number claiming to be from o2, it says my payment is overdue, the payment has been paid by DD a couple of days ago, the account number is wrong but the amount is correct.

Re: Is this a Scam

Enlli — Thu, 18 Apr 2024 11:36:55 GMT

All I can say is the phone number is the automatic payment line and I'd genuine.

I think I would double check with O2, as their payment system is having problems at the moment

Re: Is this a Scam

Cleoriff — Thu, 18 Apr 2024 11:48:04 GMT

@THX74

If it was paid 2 days ago, it probably hasn't 'hit' their system yet.

Follow the advice from @Enlli

I'd be a bit concerned about the wrong account number though.

Re: Is this a Scam

MI5 — Thu, 18 Apr 2024 11:49:41 GMT

@THX74

Call payment management on 0800 902 0217 / 0800 032 5302
Thanks

Re: Is this a Scam

THX74 — Thu, 18 Apr 2024 12:30:43 GMT

I have called o2, the text is not from them, there apparently some issues as they are moving to a new billing system.

I have checked my o2 and it says my phone bill is overdue, the payment for that is not due for another 6 day, my o2 page has been messed up for a while, this was do with the upgrade of the website, so I was told.

Re: Is this a Scam

Cleoriff — Thu, 18 Apr 2024 12:42:51 GMT

@THX74

Who Called Me has a mixed response. Mainly saying it's a scam.

https://who-called.co.uk/Number/03332341502