https://community.o2.co.uk/t5/Tech-Support/eSIM-not-working/m-p/1711226#M47194 <P>I have tried to install an eSIM as my physical Sim stopped working for some reason. I had some issues with it so I called customer services and they helped me get it activated properly. I now have realised no one can call me. It just goes straight to voicemail and I don’t get a notification saying missed call. I can call out to anyone, that works fine it’s just receiving calls.&nbsp;</P> Wed, 17 Apr 2024 22:56:59 GMT StephB2 2024-04-17T22:56:59Z https://community.o2.co.uk/t5/Tech-Support/eSIM-not-working/m-p/1711226#M47194 <P>I have tried to install an eSIM as my physical Sim stopped working for some reason. I had some issues with it so I called customer services and they helped me get it activated properly. I now have realised no one can call me. It just goes straight to voicemail and I don’t get a notification saying missed call. I can call out to anyone, that works fine it’s just receiving calls.&nbsp;</P> Wed, 17 Apr 2024 22:56:59 GMT https://community.o2.co.uk/t5/Tech-Support/eSIM-not-working/m-p/1711226#M47194 StephB2 2024-04-17T22:56:59Z https://community.o2.co.uk/t5/Tech-Support/eSIM-not-working/m-p/1711233#M47199 <P>Have you removed the old plastic sim?</P> Wed, 17 Apr 2024 23:26:49 GMT https://community.o2.co.uk/t5/Tech-Support/eSIM-not-working/m-p/1711233#M47199 jonsie 2024-04-17T23:26:49Z https://community.o2.co.uk/t5/Tech-Support/eSIM-not-working/m-p/1711253#M47205 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5531072">@StephB2</a>&nbsp;</P><P>Dial <SPAN class=""><SPAN class="">#</SPAN><SPAN class="">#002# to cancel all diverts.</SPAN></SPAN></P> Thu, 18 Apr 2024 07:00:01 GMT https://community.o2.co.uk/t5/Tech-Support/eSIM-not-working/m-p/1711253#M47205 MI5 2024-04-18T07:00:01Z