topic Re: Wifi Calling in Tech Support

Wifi Calling

Hagadol1 — Wed, 17 Apr 2024 17:28:06 GMT

I don't seem to be seeing Wifi Calling recently.

How can you force Wifi Calling on an iPhone 12 ?

I confirmed that it is switched on from O2's end and

it is also switched on, on my iPhone.

Re: Wifi Calling

Hagadol1 — Wed, 17 Apr 2024 17:30:37 GMT

If you are in a location where there is no O2 signal should you be

able to get Wifi Calling or do you need a minimum network signal

for it to kick in ?

Re: Wifi Calling

MI5 — Wed, 17 Apr 2024 17:34:20 GMT

@Hagadol1

On iPhones you can't choose a priority so it should kick in when there's no signal, however, it should still show wifi call on the top of the screen when enabled.

Only works on contract phones, not PAYG.

Re: Wifi Calling

Hagadol1 — Wed, 17 Apr 2024 17:45:26 GMT

Does the O2 Cell Network needed to be switched on for this to happen,

even if there is no signal ?

Re: Wifi Calling

MI5 — Wed, 17 Apr 2024 17:52:35 GMT

@Hagadol1

You can test by putting phone in airplane mode and turning on wifi, but in normal use it switches to wifi calling automatically.

Re: Wifi Calling

Hagadol1 — Thu, 18 Apr 2024 16:39:55 GMT

I can confirm the my WiFi Calling works with Airplane Mode on and WiFi on - Just made a few calls on the WiFi Network of St Mary’s Hospital Paddington !

I think it depends on what WiFi network you are on.

Re: Wifi Calling

MI5 — Thu, 18 Apr 2024 16:50:12 GMT

all good then @Hagadol1 👍