topic Re: 6 days no signal in Tech Support

6 days no signal

beefy1 — Tue, 16 Apr 2024 21:19:35 GMT

No signal for 6 days wat can i do there are hundreds in the village and no signal people with out wifi have no contact what can 02 do surly they can’t bill next month

Re: 6 days no signal

Bambino — Tue, 16 Apr 2024 21:28:15 GMT

@beefy1 Read your Terms & Conditions. They can and will charge you. See the guides below concerning your issues:

How can I sort out my network issues? - o2uk

Why do I have poor coverage indoors? (o2.co.uk)

Re: 6 days no signal

MI5 — Tue, 16 Apr 2024 21:30:06 GMT

@beefy1

Reort it through app https://www.o2.co.uk/apps/my-network

and keep checking here for updates http://status.o2.co.uk/

You can ask O2 for a goodwill financial gesture once service is restored

You will still be billed as normal as this is covered in the T&C's

Terms & Conditions