topic Re: Hel in Tech Support

Hel

AlisonFraser — Tue, 16 Apr 2024 20:55:55 GMT

I bought a new SIM card for my daughter’s first new mobile phone. I have gone to activate it in her mobile, and now my mobile phone will not make or receive calls. What do I do?

Re: Hel

MI5 — Tue, 16 Apr 2024 20:58:50 GMT

@AlisonFraser

It would appear that you have upgraded your number by mistake.

You need to contact O2.

Re: Hel

AlisonFraser — Tue, 16 Apr 2024 21:06:53 GMT

Thank you. My daughter’s new mobile is now active with my number. Will I be able to put her SIM card in my mobile and it will work for me?

Re: Hel

MI5 — Tue, 16 Apr 2024 21:27:22 GMT

@AlisonFraser

Yes you can and it will work, but your sim will have the contract you chose for her on it.

You will then need to get her a new sim to use in her phone.