topic Re: Lost mobile data internet on iphone in Tech Support

Lost mobile data internet on iphone

miket3 — Sun, 14 Apr 2024 13:19:06 GMT

Just noticed I have lost my mobile data on my iPhone. I have been discussing SIM cards, adding and cancelling with customer services. Could someone have pressed the wrong button somewhere.

Re: Lost mobile data internet on iphone

MI5 — Sun, 14 Apr 2024 13:26:41 GMT

@miket3

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

for free 0800 numbers

Re: Lost mobile data internet on iphone

jonsie — Sun, 14 Apr 2024 13:29:43 GMT

Looks like they have ordered you a new sim card which disconnects your current sim immediately

Nothing you can do but wait for the new sim

You can try asking customer service to reconnect your sim but finding an adviser to be able to do that could be tricky