Logging in My O2

grrrld — Sat, 13 Apr 2024 21:58:12 GMT

I've been my O2 for some time without problems, but now I get a message saying something went wrong. If you're new to My O2 it may take time to activate; otherwise contact us

I've tried uninstalling and reinstalling the app, but it made no difference. It seems my user name and password are correct...they worked in the past and are saved in Password Manager.

Can you help please.

Re: Logging in My O2

MI5 — Sat, 13 Apr 2024 22:00:48 GMT

@grrrld

O2 have messed up a system update which is effecting thousands of customers.

You'll need a new email address that's not been used on O2 before.

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

topic Logging in My O2 in Tech Support

Logging in My O2

Re: Logging in My O2