topic Re: No service in Tech Support

No service

Ray13 — Thu, 11 Apr 2024 12:09:52 GMT

Hi,

I was late for a bill, it’s has been paid but since I haven’t had any service, how can I rectify this as I have no service to call O2 up?

Re: No service

Enlli — Thu, 11 Apr 2024 12:13:25 GMT

It can take 48 hours for payments to clear.

All the ways to contact O2 in the guide

To save yourself getting into this sort of hassle, consider using a Direct Debit

Re: No service

Bambino — Thu, 11 Apr 2024 12:15:02 GMT

@Ray13 If you've only just paid it can take 48 hours for the payment to clear O2's account. If you want to avoid this in the future set up a Direct Debit. You can download Skype: to call O2 for free on 0800 902 0217 (Payment Management) or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)