topic Re: Signal issues in Tech Support

Signal issues

Lanny1990 — Thu, 11 Apr 2024 09:04:14 GMT

Phone signal not working properly. Saying I have 4g etc and full bar but then telling me I have no Internet connection or not registered on network. Struggling to connect calls. I have reset phone settings, manual apn, reset connections, master reset phone still not working. I put a sky sim in and it worked no problem.

Any suggestions? Feel like my contract should be cancelled so I cam move on as I am not getting service I am paying for

Re: Signal issues

Cleoriff — Thu, 11 Apr 2024 09:16:37 GMT

@Lanny1990

Are any of these helpful?

Re: Signal issues

Enlli — Thu, 11 Apr 2024 09:25:56 GMT

If you put a Sky SIM in and it worked then it's not a network fault.

Could well be a SIM problem.

Call into an O2 shop with photo ID and get it swapped. Or if your phone does ESIM then do a SIM swap via my O2