topic Re: No 4g but full bars in Tech Support

No 4g but full bars

Anyze30 — Mon, 08 Apr 2024 15:08:14 GMT

I often have no ability to use my data but I have full service bars. This used to happen not often but not it is all the time. Its also where ever I go. If it doesn’t get sorted I’m looking to leave o2. Can anyone give me some guidance on what 4g settings should be on because I’m worried they’re not right and that’s affecting it.

Re: No 4g but full bars

MI5 — Mon, 08 Apr 2024 15:39:06 GMT

@Anyze30

Just reset your network settings and your phone will apply what's correct for your tariff and phone type.

Issue with slow network is down to it being busy.

You can check here O2 Service Status

Re: No 4g but full bars

japitts — Mon, 08 Apr 2024 16:34:20 GMT

If your phone shows coverage indicators and you are able to make & receive calls, then this is unlikely to be a network settings issue unless you have a complete blanket 100% inability to use mobile data anywhere, anyplace, anytime.

Slow mobile data is usually a network capacity issue where the operator has insufficient spectrum deployed for the amount of users.

Re: No 4g but full bars

MI5 — Mon, 08 Apr 2024 16:44:52 GMT

@japitts wrote:
Slow mobile data is usually a network capacity issue where the operator has insufficient spectrum deployed for the amount of users.

Which will show as "busy" if locations are checked in the link I gave above.