https://community.o2.co.uk/t5/Tech-Support/5G/m-p/1708279#M46694 <P>My phone is set to 5G and I am in a 5G area however I never get anything over 4G! Why is this?&nbsp;</P> Sat, 06 Apr 2024 22:01:13 GMT Jy1 2024-04-06T22:01:13Z https://community.o2.co.uk/t5/Tech-Support/5G/m-p/1708279#M46694 <P>My phone is set to 5G and I am in a 5G area however I never get anything over 4G! Why is this?&nbsp;</P> Sat, 06 Apr 2024 22:01:13 GMT https://community.o2.co.uk/t5/Tech-Support/5G/m-p/1708279#M46694 Jy1 2024-04-06T22:01:13Z https://community.o2.co.uk/t5/Tech-Support/5G/m-p/1708280#M46695 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5521127">@Jy1</a>&nbsp;</P><P>You may need a 5g sim or the free 5g bolt on.</P><P>Pop in store with photo ID and they will help you.</P><P><A href="https://www.o2.co.uk/storelocator" target="_blank">https://www.o2.co.uk/storelocator</A></P><P>&nbsp;</P> Sat, 06 Apr 2024 22:03:13 GMT https://community.o2.co.uk/t5/Tech-Support/5G/m-p/1708280#M46695 MI5 2024-04-06T22:03:13Z https://community.o2.co.uk/t5/Tech-Support/5G/m-p/1708383#M46717 <P>Are you on PAYG perchance&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5521127">@Jy1</a>&nbsp;?&nbsp;</P><P>O2 do not make 5G available to PAYG customers.&nbsp;<span class="lia-unicode-emoji" title=":thumbs_up:">👍</span></P> Sun, 07 Apr 2024 14:22:38 GMT https://community.o2.co.uk/t5/Tech-Support/5G/m-p/1708383#M46717 Oxonian 2024-04-07T14:22:38Z