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    <title>topic Re: Sim in Tech Support</title>
    <link>https://community.o2.co.uk/t5/Tech-Support/Sim/m-p/1707996#M46659</link>
    <description>&lt;P&gt;&lt;a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5520367"&gt;@CJ10&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Go into your MyO2 and download your esim again.&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="esim install.jpg" style="width: 785px;"&gt;&lt;img src="https://community.o2.co.uk/t5/image/serverpage/image-id/55994i902B6FB03C913667/image-size/large?v=v2&amp;amp;px=999" role="button" title="esim install.jpg" alt="esim install.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
    <pubDate>Sat, 06 Apr 2024 00:27:59 GMT</pubDate>
    <dc:creator>MI5</dc:creator>
    <dc:date>2024-04-06T00:27:59Z</dc:date>
    <item>
      <title>Sim</title>
      <link>https://community.o2.co.uk/t5/Tech-Support/Sim/m-p/1707992#M46658</link>
      <description>&lt;P&gt;So yesterday I fired up my new phone (Apple iPhone 15 Pro), all went swimmingly. All apps, data etc transferred from my existing backup from iCloud. Upon startup I noticed a new feature talking about eSim. It asked what I'd like to use as Primary and Secondary. So I thought I did it correctly. Anyway once I began to use the phone, I noticed in the control centre the primary said "No service" and the secondary said "O2". So I thought I had done it incorrectly. Me being me, I like things done right and decided in my idiotic wisdom to factory reset the phone again and try it all again. I was asked this time (which again is new to me) if I'd like to Delete or Keep the eSim. I thought well "Delete". And the next time I went through startup I'd be able to change it to how I wanted. I wasn't!!! So now I cant gain access to my iCloud (hopefully can fix that) and it wants to send a message to my phone number to verify its me. Anyway I did another factory reset and started it up not accessing the iCloud info, but it won't even send a message to my number. Also it is trying to ring the voicemail, but when I try and call it, nothing happens. I'm wondering have I stupidly done something to the Sim when I pressed delete. I have no idea what I'm trying to say, I just hope someone can possibly help here.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 06 Apr 2024 00:21:58 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Tech-Support/Sim/m-p/1707992#M46658</guid>
      <dc:creator>CJ10</dc:creator>
      <dc:date>2024-04-06T00:21:58Z</dc:date>
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    <item>
      <title>Re: Sim</title>
      <link>https://community.o2.co.uk/t5/Tech-Support/Sim/m-p/1707996#M46659</link>
      <description>&lt;P&gt;&lt;a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5520367"&gt;@CJ10&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Go into your MyO2 and download your esim again.&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="esim install.jpg" style="width: 785px;"&gt;&lt;img src="https://community.o2.co.uk/t5/image/serverpage/image-id/55994i902B6FB03C913667/image-size/large?v=v2&amp;amp;px=999" role="button" title="esim install.jpg" alt="esim install.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Sat, 06 Apr 2024 00:27:59 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Tech-Support/Sim/m-p/1707996#M46659</guid>
      <dc:creator>MI5</dc:creator>
      <dc:date>2024-04-06T00:27:59Z</dc:date>
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