topic esim in Tech Support https://community.o2.co.uk/t5/Tech-Support/esim/m-p/1707231#M46563 <P>I ordered a new phone and an esim.&nbsp; The phone arrived today but i have no service and don't know where to get the esim from</P><P>&nbsp;</P> Wed, 03 Apr 2024 19:21:34 GMT JANE123 2024-04-03T19:21:34Z esim https://community.o2.co.uk/t5/Tech-Support/esim/m-p/1707231#M46563 <P>I ordered a new phone and an esim.&nbsp; The phone arrived today but i have no service and don't know where to get the esim from</P><P>&nbsp;</P> Wed, 03 Apr 2024 19:21:34 GMT https://community.o2.co.uk/t5/Tech-Support/esim/m-p/1707231#M46563 JANE123 2024-04-03T19:21:34Z Re: esim https://community.o2.co.uk/t5/Tech-Support/esim/m-p/1707234#M46564 <P>The eSIM is in your phone, but the info about your account that needs to be associated with the eSIM is available from your MyO2:</P><P><A href="https://accounts.o2.co.uk/signin" target="_blank" rel="noopener">https://accounts.o2.co.uk/signin</A></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000017114.png" style="width: 1080px;"><img src="https://community.o2.co.uk/t5/image/serverpage/image-id/55930i3BE8DDD0C4AE44AF/image-size/medium?v=v2&amp;px=400" role="button" title="1000017114.png" alt="1000017114.png" /></span></P><P>Good luck, <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5354596">@JANE123</a>.</P> Wed, 03 Apr 2024 19:26:03 GMT https://community.o2.co.uk/t5/Tech-Support/esim/m-p/1707234#M46564 pgn 2024-04-03T19:26:03Z Re: esim https://community.o2.co.uk/t5/Tech-Support/esim/m-p/1707235#M46565 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5354596">@JANE123</a>&nbsp;</P><P>In your MyO2</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="esim install.jpg" style="width: 785px;"><img src="https://community.o2.co.uk/t5/image/serverpage/image-id/55931i233847AF117A9401/image-size/large?v=v2&amp;px=999" role="button" title="esim install.jpg" alt="esim install.jpg" /></span></P> Wed, 03 Apr 2024 19:29:36 GMT https://community.o2.co.uk/t5/Tech-Support/esim/m-p/1707235#M46565 MI5 2024-04-03T19:29:36Z