topic Re: Transfer existing number in Tech Support

Transfer existing number

James1082 — Wed, 03 Apr 2024 12:48:55 GMT

I have just transferred from another provider and wanted to transfer my existing number. I provided a pac number but this hasn't been done. Can I ask why this hasn't happened.

Re: Transfer existing number

MI5 — Wed, 03 Apr 2024 13:01:25 GMT

@James1082

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Re: Transfer existing number

Enlli — Wed, 03 Apr 2024 13:03:30 GMT

Not something we can answer here as we are all customers.

You didn't say when it was you gave the code.

You should get a text with the transfer date.

Best contact O2

Re: Transfer existing number

MI5 — Wed, 03 Apr 2024 13:13:08 GMT

Social media might need a nudge now and again @James1082 if you can't get through on the phone.