topic Re: Unblock my phone number on a new device in Tech Support

Unblock my phone number on a new device

Ayesha01 — Sat, 30 Mar 2024 14:27:12 GMT

Hi there,

I blocked my phone number because my phone got stolen. Can you help to now unblock my phone number and I can use another device with the same number please?

Re: Unblock my phone number on a new device

Bambino — Sat, 30 Mar 2024 14:33:12 GMT

@Ayesha01 This is not O2. This is a customer community. You need to speak to customer service.
Call 0344 809 0202 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

Re: Unblock my phone number on a new device

Oxonian — Sat, 30 Mar 2024 15:04:08 GMT

@Ayesha01

This might be worth reading before you make the call :-