Data coverage

ajacko71 — Mon, 25 Mar 2024 20:52:24 GMT

Hopefully someone from 02 may take a look this.

I have the volt package with the O2 SIM . when at work I can not get any data for most of the day.

The 02 signal checker says area has great coverage BUT ALSO SAYS there is a known problem in the area.

They have sent a new SIM card still the same and they said they were looking into it? But I have had no more information from either 02 or virgin.

I would happily cancel but they insist I am under contract but my argument is they are not supplying what we signed up for.

Re: Data coverage

MI5 — Mon, 25 Mar 2024 20:59:18 GMT

No one from O2 will take any notice of your post here.

You also need to check the T&C's as you agreed to sign up to a network with no guarantees of coverage everywhere.

Reporting through the My Network app is the best you can do.