topic DD's in Tech Support

DD's

Rowan — Mon, 25 Mar 2024 19:34:07 GMT

Hello, does anyone know how to change my DD details, on this pathetically designed website? Thanks

Re: DD's

jonsie — Mon, 25 Mar 2024 19:38:50 GMT

Under billing in My O2

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it

https://community.o2.co.uk/t5/How-to-Guides/How-to-guide-My-O2/ba-p/1275603

And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
If you still need help then the Social Media teams will be on hand, just send them a message

See links below

Re: DD's

Enlli — Mon, 25 Mar 2024 19:42:16 GMT

If you use the app it's under Manage Cards

Re: DD's

Rowan — Mon, 25 Mar 2024 19:53:56 GMT

thanks very much, i've found it. (for future reference anything referring to the app is assuming people have a smart phone. I deliberately boycott smart phones. I know quite a few people who also do)

Re: DD's

Rowan — Mon, 25 Mar 2024 19:55:23 GMT

Thank you, i've found it. Ps. I boycott smart phones.

Re: DD's

pgn — Mon, 25 Mar 2024 21:05:44 GMT

No chance of you getting suckered like this then, @Rowan 😎

https://community.o2.co.uk/t5/Off-Topic/Have-we-crossed-a-line-with-smartphone-addiction/m-p/1529314/highlight/true#M248236

Re: DD's

Enlli — Tue, 26 Mar 2024 08:35:08 GMT

I think I wrote 'If you are using the app'

The reason for that was @jonsie had given you details of one version of MyO2. There are differences at the moment between the Web and the App.

Just trying to cover all bases as you did not specify which you were using.