https://community.o2.co.uk/t5/Tech-Support/My-o2-log-in-issues/m-p/1704060#M46240 <P>What is going on with the my o2 app or my o2 in general. I’m unable to log into the app it’s been at least 5 weeks now. And when I log into my o2 on a web browser I’m unable to view anything but wifi hotspots.&nbsp;<BR />also I’ve received a weird letter in the post today stating systems have been updated and to add layers of security I just go to a web address and enter my phone number which I have and it’s stating I can use a number from my account. I’ve only ever had one number with o2 and had the same number for the last 15 years.&nbsp;<BR /><BR /></P><P>anyone have any ideas?&nbsp;</P> Sat, 23 Mar 2024 19:28:01 GMT Everets20 2024-03-23T19:28:01Z https://community.o2.co.uk/t5/Tech-Support/My-o2-log-in-issues/m-p/1704060#M46240 <P>What is going on with the my o2 app or my o2 in general. I’m unable to log into the app it’s been at least 5 weeks now. And when I log into my o2 on a web browser I’m unable to view anything but wifi hotspots.&nbsp;<BR />also I’ve received a weird letter in the post today stating systems have been updated and to add layers of security I just go to a web address and enter my phone number which I have and it’s stating I can use a number from my account. I’ve only ever had one number with o2 and had the same number for the last 15 years.&nbsp;<BR /><BR /></P><P>anyone have any ideas?&nbsp;</P> Sat, 23 Mar 2024 19:28:01 GMT https://community.o2.co.uk/t5/Tech-Support/My-o2-log-in-issues/m-p/1704060#M46240 Everets20 2024-03-23T19:28:01Z https://community.o2.co.uk/t5/Tech-Support/My-o2-log-in-issues/m-p/1704062#M46241 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5505803">@Everets20</a>&nbsp;</P><P>Loads of issues with MyO2 just lately.</P><P>If using the app, try deleting, rebooting phone and then reinstall the app.<BR />This is a customer to customer community, not O2.<BR />You need to contact O2.<BR />Message them on Social Media. Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>) , Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)<BR />Unlikely that you'd get help in store, but may be worth a last resort try.</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Sat, 23 Mar 2024 19:32:48 GMT https://community.o2.co.uk/t5/Tech-Support/My-o2-log-in-issues/m-p/1704062#M46241 MI5 2024-03-23T19:32:48Z