https://community.o2.co.uk/t5/Tech-Support/Sim-issues/m-p/1703018#M46125 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5505519">@Katie32</a>&nbsp;</P><P>If PAYG, you need to top up first. <LI-PRODUCT title="Guide How to Top Up (PAYG)" id="Guide025"></LI-PRODUCT>&nbsp;</P><P>Otherwise you may need a new sim. Pop instore with ID and get one. If contacting O2, all ways in this guide</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P><P>Best of luck</P> Wed, 20 Mar 2024 07:24:40 GMT Cleoriff 2024-03-20T07:24:40Z https://community.o2.co.uk/t5/Tech-Support/Sim-issues/m-p/1703015#M46123 <P>I have changed to a sim only plan and since then I am getting notifications saying so sim</P><P>detected and have no signal atall for nearly 24 hours</P> Wed, 20 Mar 2024 06:57:14 GMT https://community.o2.co.uk/t5/Tech-Support/Sim-issues/m-p/1703015#M46123 Katie32 2024-03-20T06:57:14Z https://community.o2.co.uk/t5/Tech-Support/Sim-issues/m-p/1703018#M46125 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5505519">@Katie32</a>&nbsp;</P><P>If PAYG, you need to top up first. <LI-PRODUCT title="Guide How to Top Up (PAYG)" id="Guide025"></LI-PRODUCT>&nbsp;</P><P>Otherwise you may need a new sim. Pop instore with ID and get one. If contacting O2, all ways in this guide</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P><P>Best of luck</P> Wed, 20 Mar 2024 07:24:40 GMT https://community.o2.co.uk/t5/Tech-Support/Sim-issues/m-p/1703018#M46125 Cleoriff 2024-03-20T07:24:40Z