topic Re: No caller ID on incoming call in Tech Support

No caller ID on incoming call

Ummey2017 — Thu, 14 Mar 2024 23:27:52 GMT

When I changed plastic sim to eSIM having problem that no called id on incoming call. All incoming call are showing no called id. 02 technical department fail to sort out problem. Asking 3 to 5days more to solve the problem. Very disappoint about 02 service.

Re: No caller ID on incoming call

MI5 — Fri, 15 Mar 2024 08:12:02 GMT

@Ummey2017

You need to ask for the CLI Presentation bolt on.

Re: No caller ID on incoming call

Ummey2017 — Fri, 15 Mar 2024 09:46:19 GMT

Hi, 02 is saying this option are automatically active on customer account. Manually they can’t add or remove this bolt .😞😞😞

Re: No caller ID on incoming call

Cleoriff — Fri, 15 Mar 2024 09:49:36 GMT

@Ummey2017

They certainly can add it. We've had this issue for months now and it's resolved once O2 staff add it to your account.

Re: No caller ID on incoming call

Ummey2017 — Fri, 15 Mar 2024 10:20:32 GMT

Thanks for your replay but the person mohmamdsahil is saying by the old system they can mange this bolt but now they can’t Bcs new system not able to do any add or remove. Thinking cancel my contract.

Re: No caller ID on incoming call

Oxonian — Fri, 15 Mar 2024 18:57:53 GMT

@Ummey2017

This might be useful :-