topic Re: Apple Watch - Error code 112 in Tech Support

Apple Watch - Error code 112

TripleEm — Tue, 12 Mar 2024 23:23:50 GMT

Hi,

I am experiencing error code 112 when I attempt to set up the mobile service on my Apple Watch 9.

Having tried an O2 I was directed to the customer services telephone line who were not able to help.
They sent me guides on how to set up my Watch which were no use as it was already fully setup apart from the mobile service.
During the call I received a text message stating the my “Custom Plan” was “now connected” however I have still been unable to complete the mobile service setup process.

I’ve seen other posts on here regarding wifi calling which is toggled on but this made no difference.

Any advice is welcome!

Re: Apple Watch - Error code 112

Cleoriff — Wed, 13 Mar 2024 00:03:42 GMT

@TripleEm

Check this guide

It has a list of Error Codes although I see no mention of 112 @Dave-O2?

Re: Apple Watch - Error code 112

Dave-O2 — Wed, 13 Mar 2024 09:34:51 GMT

Thanks for the tag @Cleoriff 😁

@TripleEm If the error code is not showing in the , please contact our Social Media Team via the link below and we'll need to raise an investigation.

These instructions from the Guide can be seen below ↘️

For ANY other reference code not included above, an investigation will need to be raised to resolve these errors, so this can be done, please contact our Social Media team here

Re: Apple Watch - Error code 112

Cleoriff — Wed, 13 Mar 2024 09:42:22 GMT

Thanks @Dave-O2 xx