topic Re: Caller id and spam protection in Tech Support

Caller id and spam protection

PW0324 — Sun, 10 Mar 2024 20:26:25 GMT

Just bought a Samsung S21. Trouble is, I cannot activate the caller ID and spam protection feature - as I could on my old S8. Very useful feature. Have been I touch with Samsung who thought it is an O2 issue. Please can somebody advise?

Thanks, Emma

Re: Caller id and spam protection

MI5 — Sun, 10 Mar 2024 20:30:00 GMT

@PW0324

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Re: Caller id and spam protection

jonsie — Sun, 10 Mar 2024 22:29:09 GMT

You need to ask O2 to add the CLI Presentation Facility bolt on as per the image