https://community.o2.co.uk/t5/Tech-Support/My-O2-App-is-not-working/m-p/1699025#M45539 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5429711">@Claudiaz08</a>&nbsp;</P><P>Try online <A href="https://mymobile.o2.co.uk/" target="_blank">https://mymobile.o2.co.uk/</A><BR />If using the app, try deleting, rebooting phone and then reinstall the app.<BR />This is a customer to customer community, not O2.<BR />You need to contact O2.<BR />Message them on Social Media. Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>) , Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)<BR />Unlikely that you'd get help in store, but may be worth a last resort try.</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Tue, 05 Mar 2024 15:34:01 GMT MI5 2024-03-05T15:34:01Z https://community.o2.co.uk/t5/Tech-Support/My-O2-App-is-not-working/m-p/1699024#M45538 <P>Hi, I have been trying to access My O2 App and the website version since December 2023 and cannot access any of them. What is the problem? I went to the store and they discounted me that there is an issue overall. Now it’s 3 months. It’s becoming ridiculous that I cannot access online my information</P> Tue, 05 Mar 2024 15:29:59 GMT https://community.o2.co.uk/t5/Tech-Support/My-O2-App-is-not-working/m-p/1699024#M45538 Claudiaz08 2024-03-05T15:29:59Z https://community.o2.co.uk/t5/Tech-Support/My-O2-App-is-not-working/m-p/1699025#M45539 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5429711">@Claudiaz08</a>&nbsp;</P><P>Try online <A href="https://mymobile.o2.co.uk/" target="_blank">https://mymobile.o2.co.uk/</A><BR />If using the app, try deleting, rebooting phone and then reinstall the app.<BR />This is a customer to customer community, not O2.<BR />You need to contact O2.<BR />Message them on Social Media. Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>) , Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)<BR />Unlikely that you'd get help in store, but may be worth a last resort try.</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Tue, 05 Mar 2024 15:34:01 GMT https://community.o2.co.uk/t5/Tech-Support/My-O2-App-is-not-working/m-p/1699025#M45539 MI5 2024-03-05T15:34:01Z