Second phone on account not showing on app

Jrh0310 — Sun, 25 Feb 2024 16:53:12 GMT

Hi. I am trying to upgrade the second phone on my account number ***********, however this number is not showing on my o2 app

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Re: Second phone on account not showing on app

MI5 — Sun, 25 Feb 2024 17:32:21 GMT

@Jrh0310

You need a separate login for each phone.

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

topic Re: Second phone on account not showing on app in Tech Support

Second phone on account not showing on app

Re: Second phone on account not showing on app