Cant access my mobile bill

bluestar1957 — Sat, 10 Feb 2024 12:34:22 GMT

I bought a new mobile Samsung Galaxy A14 last October from your O2 shop in Ashton Under Lyne

This Phone was for my wife Lorraine Hargreaves

We cant view the monthly bill for this number [Edited]

I already have a contract with O2 for mobile No [Edited] Account No [Edited] of which we have no problem viewing this bill

Both contract are for Sim only

Can you please help

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Re: Cant access my mobile bill 07778 472785

MI5 — Sat, 10 Feb 2024 11:24:23 GMT

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to remove your personal details.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

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